We want you to be completely satisfied with your purchase. If you’re not happy with your order, we’re here to help.

Return Eligibility

You may return items within 14 days of receiving your order, provided that:

The item is unused, unworn, and in its original condition
All original tags and packaging are intact
You have proof of purchase (order confirmation or receipt)

Non-Returnable Items

The following items cannot be returned or exchanged:

Final sale or clearance items
Gift cards
Personalized or custom-made products
Hygiene-sensitive items (if applicable)

Exchanges

If you would like to exchange an item (e.g., different size or color), please contact us first to confirm availability. Exchanges are processed once the original item is received and inspected.

Return Process

To initiate a return:

Contact our support team with your order details
Receive return instructions and approval
Ship the item back to the provided address

Please note that return shipping costs may be the responsibility of the customer unless the item is defective or incorrect.

Refunds

Once we receive and inspect your return:

Approved refunds will be issued to your original payment method within 5–10 business days
Shipping fees are non-refundable (unless the return is due to our error)

Damaged or Incorrect Items

If you receive a defective, damaged, or incorrect item, please contact us within 7 days of delivery with photos. We will resolve the issue by offering a replacement or full refund.

Late or Missing Refunds

If you haven’t received your refund yet:

Check your bank account again
Contact your credit card provider (processing times may vary)
If the issue persists, please contact us

Contact Us

For any questions regarding returns or exchanges, feel free to reach out to our support team.